To download and print your return label, please go to https://tracking.tryhutch.co.uk/midaundici 

We accept returns for defective and non-defective products. We do not currently accept exchanges.

Returns take place by mail within 14 days after receiving your item. The receiving day is controlled by the parcel tracking number.

To be eligible for a return, your item must be new, in the same condition that you received it, unworn or unused, with tags, and in its original packaging. After receiving the goods, we will check the product and if there are no problems, we will refund the full price of the goods and shipping costs paid at the time of order. You’ll also need the receipt or proof of purchase.

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you received the wrong item so that we can evaluate the issue and make it right.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Exceptions

*The Super Summer Sale (SSS) Products & Super Winter sale (SWS) products are not refundable.

Customers in the UK

Return label costs £2.50.

Restocking fee is 5% of the item value.

Customers in the USA and Canada

Return label costs $3.50.

Restocking fee is 5% of the item value.

Customers in Europe

We don't ship to Europe from this website. Go to https://midaundici.eu/ about European orders.